SIMULATION OF A MULTIPLE OPERATING ROOM SURGICAL SUITE Brian

Outpatient surgery scheduling involves the coordination of several activities in an uncertain environment. Due to the very customized nature of surgical procedures there is significant uncertainty in the duration of activities related to the intake process, surgical procedure, and recovery process. Furthermore, there are multiple criteria which must be traded off when considering how to schedule surgical procedures including patient waiting, operating room (OR) team waiting, OR idling, and overtime for the surgical suite. Uncertainty combined with the need to tradeoff many criteria makes scheduling a complex task for OR managers. In this article we present a simulation model for a multiple OR surgical suite, describe some of the scheduling challenges, and illustrate how the model can be used as a decisions aid to improve strategic and operational decision making relating to the delivery of surgical services. All results presented are based on real data collected at Mayo Clinic in Rochester, MN.